Data Deletion Request

1. How to request deletion

To request deletion of your personal data, please send an email to as@msb.limo with the subject line:

In the body of your email, please include your full name, the phone number or email address associated with your account, and a brief description of the data you would like deleted. This helps us locate your records quickly and accurately.

2. Identity verification

Before we can delete your data, we need to verify that the request is legitimate and comes from you or an authorized representative. Depending on the request, we may ask you to confirm details of recent bookings, provide a copy of your ID, or confirm via the phone number or email address linked to your account.

We take this step to protect your privacy and prevent unauthorized deletion of your information.

3. Processing timeframe

4. Exceptions and legal retention

We will delete your personal data wherever possible. However, in some cases we may be required or permitted by law to retain certain records, including:

• Records needed for tax, accounting, or regulatory compliance.
• Data necessary to resolve ongoing disputes or enforce agreements.
• Information required for fraud prevention, security, or legal investigations.
• Anonymized or aggregated data that cannot reasonably identify you.

When retention is required, we will inform you and limit the retained data to what is strictly necessary.

5. What happens after deletion

Once your data is deleted, you may lose access to past bookings, preferences, and account history. If you use our services again in the future, you will need to provide your information as a new customer.

6. Contact us

If you have any questions about the deletion process or want to check the status of a request, please contact us:

Dubai, UAE